Dear customers,

We are aware of an issue where the outlook add-in is not adding the required header which would result in the mail being picked up for encryption. Please be aware this only impacts On-premise users.

Our developers are currently working to mitigate this and we will update this banner with further developments as they occur, 

We sincerely thank you for your patience and consideration at this time,

Kind Regards, 

The TitanHQ Support Team