Note

The Content Inspection with Automated Encryption tab is only available on an account that has the Advanced Managed Email Security license.

In Email Security > Content Inspection with Automated Encryption, you can select policies for content inspection and add a keyword to bypass content inspection.

A predefined set of policies is available for content inspection as shown in the screenshot below:

ET-Cust-Admin-Content-Policies.jpg

Go to Appendix A: Predefined Policies for Content Inspection for details on each policy.

  1. To enable Content Inspection with Automated Encryption, turn on the Enable toggle.

    ET-Cust-Admin-Content-Inspect.jpg

  2. Go to the Content Policies section, where you'll select the policies requiring email content assessment. You can select one or more policies.

    Note

    If you are enabling the BIC/Swift Numbers or Netherlands Passport Numbers policies, be aware that these numbers require the appropriate context in order for encryption to be applied. For example,

    1. Click on the arrow(s) to expand the predefined policies for each category. You can hover your mouse over the Description to read an explanation of every category. To see the policies listed in table format, go to Appendix A: Predefined Policies for Content Inspection.

    2. Select the checkboxes beside the policy or policies that require email content assessment.

    3. It is optional to create a subject line keyword to bypass content inspection.

      • If you want to create a subject line keyword that will bypass content inspection, go to the next step.

      • If you do not want to create a subject line keyword that will bypass content inspection, select Update.

  3. To bypass the content inspection of emails:

    1. Select the I want to create a subject line keyword that will bypass content inspection checkbox.

      ET-Cust-Admin-Content-Inspect1.jpg

    2. Select Add New. In the window that opens, enter the keyword. For an email to bypass content inspection, then the keyword created here must be added to the email subject. Select Save.

      You can provide this keyword to any end user you want to have the ability to bypass content inspection.

      Note

      Be sure to enter a keyword that is different from the keywords mentioned in the Secure Delivery Method 01: TLS, Secure Delivery Method 02: No Registration Required (NRR) and Secure Delivery Method 03: Registration Required (RR).

Note

For Advanced Managed Email Security license, note the following:

  • If content inspection is enabled and an email has content that matches a policy that is enabled, then the email delivery method will be based on the secure delivery method enabled on the customer account.

  • If all three delivery methods are enabled [Secure Delivery Method 01: TLS; Secure Delivery Method 02: No Registration Required (NRR); and Secure Delivery Method 03: Registration Required (RR)] then TLS delivery will be attempted first. If TLS fails, then NRR delivery will be used.

  • If one or more keyword(s) are set up for email encryption and an email has one of the keywords in the subject line, then that email will be delivered using the specified delivery method. It will not be assessed for content inspection.

  • If there is no encryption keyword in the email subject line and content inspection is enabled, then the email will be assessed for content that matches the enabled policies. If a match is found, the email will be encrypted.